Featured Team Member

James William McLaughlin

Senior Maintenance Supervisor

James William McLaughlin is a senior maintenance supervisor and has been with LHP for four years. He worked at Lincoln Manor and then Stonecrest before being promoted to his current role as a floating supervisor for maintenance teams at six LHP multifamily properties. He thrives on the variety of challenges that arise with the position and the satisfaction of knowing his skills and abilities are being put to good use.

“I love having the opportunity to be fully utilized,” says James, explaining that there’s always something new. He may lend a hand if a property is short-staffed, has a major project underway, or is preparing for an inspection. He also helps identify and plan capital projects.

A favorite aspect of his job is working with his teammates. He makes it a point to get to know each person one-on-one and form his own impression. “I think that sometimes people miss some things about other people,” says James. “Everybody has a strong suit; it’s just about finding it.” With this mindset, you may also learn something new, he explains. “Everyone you will ever meet knows something you don’t. No matter how much I know, I am always learning new things in unexpected situations and conversations,” he says.

 “James sets the par on performance,” says Tammy DeRosa, LHP Regional Manager and James’ supervisor. “He leads by example, look for ways to save the company money and has superior follow through.” James supervises the maintenance teams at Henry Manor in Morristown and Ridgebrook, Pinnacle Park, 1100 Studio,  Southland Square and Stonewall Lofts in Knoxville. He strives to set a good example by working hard, a value he learned from his grandfather. James says his grandfather was always the one who went above and beyond all the time. “Seeing where he went in life and how people looked at him and talked to him,” he says. “That was my motivation.”

James’ grandfather, who at 89 remains active keeping up his home in Florida, also instilled in James his love for learning. “He is one of those you could ask about anything, he just knew so much,” says James. “And that’s one of the things that got me the way that I am today. I like to learn new stuff every day. I don’t think I’ll ever stop doing that.”